Privacy Policy

Last updated: December 2025

1. Introduction

LiquidEx ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our institutional liquidity marketplace.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account registration information (name, email, organization details)
  • Business and financial information required for platform operations
  • Transaction and bidding history
  • Communications with our support team
  • Information required for compliance and regulatory purposes

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Platform services
  • Process transactions and manage deposit placements
  • Verify your identity and organization credentials
  • Comply with legal and regulatory requirements
  • Communicate with you about your account and platform updates
  • Ensure platform security and prevent fraud

4. Information Sharing

We may share your information with:

  • Banking partners participating in the marketplace (as required for transactions)
  • Service providers who assist in platform operations
  • Regulatory authorities when required by law
  • Professional advisors (legal, audit, compliance)

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.

8. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at: contact@liquid-ex.com